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Human Resources

What we do

Wall Street is a Human Resources Systems and Service provider for small to medium businesses around Australia. Wall Street have a genuine understanding of people, how we work in varying environments, how we perform at our best and the intrinsic behavioral limitations that may too hold us back.

With over 20 years experience in Human Resources, Sales and Recruitment, we ensure our clients create value for their business through their most vital asset, their people.

HR Helpdesk


We can answer your HR Related concerns

Our experienced call centre team is equipped to handle all of your staff queries.

We have an escalation procedure in place that varies according to each type of concern to ensure that all issues are addressed in a timely manner.

Log all inquiries

All client enquiries are logged and recorded in our online system. This allows us to track all employee concerns and provide all relevant documentation.

Reporting

We conduct a personalized reporting system for clients depending on their team size, structure and objectives. Weekly and monthly reporting is offered per department as well as trend analysis and recommendations.


Policy Development & Enforcement


Employee HR Manual

We provide individual manuals outlining:

  • Company Policies and Procedures, Code of Conduct, etc.
  • Template forms and documents
  • Set up and administration of all forms and documentation, such as leave and expense forms.
  • Claims Management

    We handle Work Cover claims and liaising as well as unfair dismissal and dispute resolution.

    Change Management

    The Wall Street Human Resource Consultants get to know every aspect of your business on a personal level and work closely with management in order to handle potential company restructures, cultural changes or redundancies.


    Performance Management


    Position Descriptions

    We develop and administrate position descriptions for each role within your business tailored to your specific needs. We incorporate suitable KIP’s (Key Performance Indicators) that balances challenging each employee to operate at their best and ensure their satisfaction in their job at the same time.

    Performance Appraisals

    Wall Street will handle setting up timetables and forms for regular performance appraisals (probationary appraisals, 12 monthly appraisals, etc) as well as reporting on their outcomes.

    Disciplinary Actions

    We work with you to document and manage all disciplinary actions and the dismissal process. Providing a fresh perspective on these measures to ensure all decisions and process and thought through and compliant.


    Staff Administration


    Web Based

    The system that we run off of is called Central Station. Our web-based system can be accessed from any location and your preferred device (smart phone, computer or tablet.)

    Timesheets

    Our system provides timesheet processes. It can work with a hierarchy system that enables tiered approval from manager to employee. Timesheets are completed online via central station and monitored by our team to ensure smooth staff administration processes.

    Reporting

    Central station provides you with all staff information with the touch of a button. It holds documents such as the hours they have worked, their outstanding entitlements, etc.


    Industrial Relations


    Employment contracts

    We will provide you with prepared employment contracts in line with the relevant awards and current legislation interpretation of such awards and agreements. The contracts are still tailored to your business’ values, goals and objectives at the same time, specific to each position.

    Management Education

    As legislation changes, we will ensure that all relevant line managers are contacted and made aware of the changes. Monthly briefings are held that cover legislation changes as well as any other human resources concerns that are identified by the helpdesk report.


    Payroll


    Processing

    Performed on a case-by-case basis depending on the client, pay roll can be processed as frequently as weekly or as requested.

    Statutory Obligations

    We will manage and pay all of your statutory obligations including PAYG and superannuation.

    Reporting

    We will fully customize reporting as per your needs and requirements.


    Industries we service

    Health
    since 2000
    Retail
    since 2000
    Telecommunications
    since 2002
    Building & Construction
    since 2008
    Accounting & Finance
    since 2008
    Nursing & Aged Care
    since 2009
    Real Estate
    since 2010
    Advertising
    since 2010
    Childcare
    since 2010
    E-Commerce
    since 2011
    client testimonials

    "Wall Street is a truly client-centric organisation. We endeavour to exceed your expectations and go through the preparation to ensure that we achieve this."